Shipping policy

Shipping Policy

Welcome to My Trade Setu. We are committed to providing smooth and reliable shipping services across India.

All parcels are shipped through our trusted transport and delivery partners.
Orders are processed after payment confirmation or token amount verification.
Dispatch timelines may vary depending on product availability and delivery location.

Transportation and delivery charges are not included in the product price unless specifically mentioned.
Transport charges will be payable by the customer on a To-Pay Basis.
Delivery charges may vary depending on order quantity, destination, transporter, and delivery location.
In some areas, transport companies may charge additional fees for door delivery services based on customer requirements and location accessibility.
Any extra amount charged for special door delivery services must be paid directly by the customer to the transport company.

If customers want shipment through another transport service or transporter of their choice, we are comfortable arranging it whenever possible.
Additional charges, if applicable, will be borne by the customer.

Delivery timelines may sometimes be affected due to weather conditions, transport delays, holidays, or other unforeseen circumstances.
My Trade Setu is not responsible for delays caused by third-party transport or courier services.

Customers must create a proper unpacking video while opening the parcel.
Any damaged, missing, or incorrect product complaint must be reported within 24 hours of delivery.
Complaints must be supported with proper photo/video proof and shared on WhatsApp: 7206193504.

By placing an order, the customer agrees to all shipping and transportation terms mentioned above.